Support

We’re here to help. Start with the quick fixes below or contact us — we usually reply within 1–2 business days.

Quick fixes

Allow Photos access

iOS: Settings → Privacy & Security → Photos → Neon Swipe → Allow “All Photos”.

Undo a deletion

Photos → Albums → Recently Deleted (available ~30 days).

Storage not changing?

After a cleanup, empty “Recently Deleted” to reclaim space immediately.

Restore purchases

Open Neon Swipe → Settings → Restore Purchases.